Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
Frequently asked questions
Q: What kind of products do you make?
A: We handcraft bold lifestyle goods — from custom leather patch hats and freshies, to wax melts, beard oils, perfumes, and more. Every piece blends boujee sparkle with blue-collar grit.
Q: Are your products handmade?
A: Yes! Each freshie, wax melt, and patch hat is handcrafted in small batches with premium materials. That means no two items are exactly alike — which makes yours one-of-a-kind.
Q: How long do your freshies last?
A: On average, our car freshies stay fragrant for 3-6 weeks, depending on the scent, temperature, and how they're used. Pro Tip: Keep them out of direct sunlight to maximize life.
Q: What makes your hats different?
A: We use premium Richardson 112 and Yupoong trucker hats paired with engraved leatherette patches - pressed by hand for durability. Our designs are original, sarcastic, and exclusive to Glitz & Grave.
Q: Do you take custom orders?
A: Yes! We love creating custom designs for gifts, businesses, and events. Reach out via glitzngrave@gmail.com with your idea.
Q: Where do you ship?
A: Currently, we ship anywhere in the United States. International shipping may be added in the future.
Q: How long does shipping take?
A: Orders usually ship within 3 - 5 business days (custom orders may take longer). You'll receive tracking info by email as soon as your order is on the way.
Q: What's your return policy?
A: We do not offer refunds or returns unless there is an issue with workmanship or a fault of ours. Custom and personalized items are non-refundable under all circumstances. For full details, see our Return Policy page.
Q: Can I buy wholesale or for my boutique?
A: Absolutely! We offer wholesale and bulk pricing. Email us at glitzngrave@gmail.com for more details.
Q: How do I contact you if I have questions?
A: You can reach us anytime at glitzngrave@gmail.com or by phone at 402-805-9697. We'll respond within 24 - 48 business hours.
First-Time Buyer Offer
"Get 10% off your first order when you join our email list."